Do you need help?

We understand that you may have questions about our services and mission.

This page provides answers to some of the most common inquiries we receive. If you have further questions, feel free to reach out to us directly.

What is UNCF Trust?

UNCF Trust is a non-governmental organization dedicated to supporting elderly individuals, the destitute, and economically disadvantaged communities through various charitable programs.

How can I donate to UNCF Trust?

You can make a donation by visiting our website, uncftrust.org, and clicking on the "Donate" button. You will be guided through a secure payment process.

Are donations to UNCF Trust tax-deductible?

Yes, donations are tax-deductible under the applicable sections of the Income Tax Act. Please consult our website or contact us for details.

Can I donate items instead of money?

Yes, we welcome donations of goods and essential items that benefit our beneficiaries. Please contact us via email or phone to discuss the items you wish to donate and our current needs.

What causes does my donation support?

Your donations support our initiatives focused on the welfare of elderly people, providing aid to destitute individuals, and empowering economically disadvantaged communities through various programs.

Is my donation secure?

Yes, all donations made on our website are processed through secure payment gateways to ensure the safety and privacy of your financial information.

How can I volunteer with UNCF Trust?

We welcome volunteers! To learn more about our volunteering opportunities, please reach out to us through our contact form, or call us for more details.

How can I request a refund if there was a transaction error?

For double transactions or errors, please contact us at [email protected] with the transaction details. Our refund policy applies to eligible cases; however, the final decision is at our discretion.

Can I get a receipt for my donation?

Yes, receipts are sent to all donors after the donation is processed. To ensure receipt delivery, kindly provide your name and contact details, or email us at [email protected] with your request.

Can I direct my donation to a specific project?

We generally allocate funds where they are most needed; however, if you have a specific area or project in mind, please contact us, and we will do our best to honor your request.

How do I update my contact or donation information?

If you need to update your information, please email us at [email protected] or call our support team, and we will assist you.

Who can I contact if I have more questions?

You can reach our support team at [email protected] or call us directly at 78715 31777 or . We are here to help!

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